Frequently asked questions
Registration
How do I register on the B2B marketplace?
To register, click on the "Register" or "Sign Up" button on the homepage. Fill out the required information fields, including your business name, contact details, and a secure password. Follow the on-screen instructions to complete the registration.
What information do I need to provide during registration?
You will need to provide basic business information, including your company name, business address, contact person details, and a valid email address. Some marketplaces may also require additional details for verification purposes.
Is my personal information secure?
Yes, we prioritize the security of your information. We use encryption and follow industry best practices to protect your personal and business data. Please review our privacy policy for more details.
How long does the registration process take?
The registration process is typically quick and straightforward, taking only a few minutes to complete. Make sure to have all necessary business information on hand to expedite the process.
Can I register multiple businesses under one account?
Most marketplaces require a separate account for each business entity. This ensures accurate business profiles and transactions. If you operate multiple businesses, you'll need to register each one individually.
How do I verify my account?
After registration, you may receive a verification email with instructions on how to confirm your account. Click on the verification link provided in the email to complete the process. Some marketplaces may use additional verification steps for added security.
What do I do if I forget my password?
If you forget your password, click on the "Forgot Password" link on the login page. Follow the prompts to reset your password. You may need access to the email associated with your account for verification.
Can I edit my business information after registration?
Yes, you can usually edit your business information in your account settings. Check for an "Edit Profile" or similar option once logged in. Ensure that your information is always up-to-date for accurate transactions.
Are there any fees for registering on the marketplace?
Registration is typically free. However, depending on the services or features you choose, there may be associated fees. Review our pricing page for detailed information on any fees related to specific services.
How can I contact customer support for assistance?
If you need assistance, visit our "Contact Us" page or use the customer support feature within your account. Our support team is ready to help with any questions or concerns you may have.
How can I change my email address or phone number associated with my Bharat Bidding account?
To update your email address or phone number, please contact Bharat Bidding directly for assistance.
Why is a GST number necessary for registering on Bharat Bidding?
Bharat Bidding requires a GST number for company registration to ensure that all registered entities are legitimate businesses recognized under the Goods and Services Tax regime. This helps maintain the integrity of the platform and facilitates seamless transactions between registered companies.
Buying Connects
What are connects, and why do I need them?
Connects are credits or tokens that you can use to interact with sellers, respond to inquiries, or access premium features on our B2B marketplace. They facilitate communication and transactions between buyers and sellers.
How can I purchase connects on the B2B marketplace?
To purchase connects, log in to your account and navigate to the "Buy Connects" or "Purchase Credits" section. Choose the desired package, proceed to payment, and follow the instructions to complete the transaction securely.
What payment methods are accepted for buying connects?
We accept various payment methods, including credit cards, debit cards, and other secure online payment options. Check the payment section for a list of accepted methods.
Is there a minimum or maximum limit for buying connects?
The minimum and maximum limits for buying connects may vary. Please check the specific details on the "Buy Connects" page for information on any restrictions.
Can I get a refund for unused connects?
Typically, we do not offer refunds for unused connects. It's essential to review the terms and conditions related to connect purchases before completing the transaction.
Do connects expire, and what happens if I don't use them?
Connects may have an expiration date, depending on our policies. It's advisable to use them within the specified timeframe to ensure they remain valid for your transactions.
Can I transfer connections to another user or account?
Connects are usually non-transferable between accounts to maintain transparency and security. Each user account is expected to manage its own connect balance.
Are there any discounts or promotions available for buying connects in bulk?
We may offer discounts or promotions for bulk purchases of connects. Check the "Promotions" or "Discounts" section for any ongoing offers.
How can I check my connect balance?
Your connect balance is typically displayed in your account dashboard. Navigate to the "Connects" or "Credits" section to view your current balance and transaction history.
RFQ
What is an RFQ, and how does it work on the B2B marketplace?
An RFQ, or Request for Quotation, is a tool that allows buyers to specify their procurement needs. It works by creating a formal request that is sent to potential suppliers, inviting them to submit quotes or proposals for the specified products or services.
How can I create an RFQ on the B2B marketplace?
To create an RFQ, log in to your account and navigate to the "RFQ" or "Request for Quotation" section. Fill out the required information, including product details, quantity, and any specific requirements. Submit the RFQ to the marketplace.
Can I send an RFQ to multiple suppliers at once?
Yes, you can typically send an RFQ to multiple suppliers simultaneously. This allows you to gather quotes from various potential suppliers and compare them.
Is there a fee for submitting an RFQ on the B2B marketplace?
Usually, there is no fee for submitting an RFQ. It's a free feature provided to buyers to streamline the procurement process.
How will suppliers respond to my RFQ?
Suppliers interested in your RFQ will submit their quotations or proposals through the marketplace. You will receive notifications or can check the RFQ section for supplier responses.
Can I negotiate with suppliers after receiving their quotes?
Yes, after receiving quotes, you can negotiate with suppliers directly through the platform. Utilize the messaging or communication features to discuss terms, pricing, and any other details.
How long does it take to receive quotes from suppliers?
The time it takes to receive quotes can vary based on factors such as the urgency of your request, the complexity of the products or services, and the responsiveness of suppliers. Typically, suppliers aim to respond promptly.
Can I specify delivery timelines and terms in my RFQ?
Yes, you can include specific delivery timelines and terms in your RFQ. Provide as much detail as possible to help suppliers understand your requirements accurately.
What happens if I don't find suitable quotes for my RFQ?
If you don't receive suitable quotes, you may consider adjusting your RFQ details or broadening your search criteria. Additionally, you can reach out to the marketplace's support for assistance.
Can I cancel or modify an RFQ after submission?
Some marketplaces allow users to cancel or modify RFQs before suppliers submit their quotes. Check the platform's policies or contact customer support for assistance.
How can I track the status of my RFQ?
You can typically track the status of your RFQ in the "RFQ" or "Quotes" section of your account. It will show you the responses received, any ongoing negotiations, and the status of each supplier interaction.
Bidding
What is the bidding process on the B2B marketplace?
The bidding process allows buyers to competitively bid on products or services. Sellers list items, and buyers place bids to secure a purchase. The highest bidder typically wins the item or contract.
How can I place a bid on the B2B marketplace?
To place a bid, navigate to the product or service listing and click on the "Place Bid" button. Enter your bid amount and any relevant details. Follow the on-screen instructions to confirm and submit your bid.
Can I retract or modify my bid after submission?
Generally, bids cannot be retracted or modified after submission. It's important to review your bid carefully before confirming. If you have a specific concern, please contact customer support for assistance.
How does the bidding system determine the winner?
The bidding system typically awards the item or contract to the highest bidder at the end of the specified bidding period. Some marketplaces may use automatic bidding increments to ensure fair competition.
Can I see the bids placed by other buyers?
Yes, the bidding system is usually transparent, allowing you to see the current highest bid and compete accordingly. This transparency helps create a competitive yet fair bidding environment.
Is there a minimum bid requirement?
Some listings may have a minimum bid requirement set by the seller. Review the product or service details for any specific bidding rules or requirements.
How do I know if I've won a bid?
You will typically receive a notification or email confirming that you've won the bid. Additionally, you can check the "My Bids" or "Won Bids" section in your account for the status of your bids.
Are there bidding increments, and how do they work?
Bidding increments are predefined amounts by which bids must increase. For example, if the current highest bid is $100, the next valid bid may need to be $110 (following a $10 increment). This ensures fair competition.
Can I negotiate with the seller after winning a bid?
Yes, after winning a bid, you can typically negotiate further details with the seller. Utilize the messaging or communication features on the platform to discuss terms, delivery, and other specifics.
What happens if I place the winning bid but cannot proceed with the purchase?
Placing a bid is a commitment to purchase. If you cannot proceed, it may result in penalties or account restrictions. Contact customer support as soon as possible to discuss any unforeseen circumstances.
Are there bidding strategies I should be aware of?
Bidding strategies can vary. Some buyers prefer to bid early, while others wait until the last moments. Consider factors such as the bidding history and marketplace dynamics when developing your strategy.